Yuna Blanche

Yes, online check-in is essential to receive your access code. It must be completed upon receipt of the online pre-check-in email.

This step only takes 5 minutes to complete and guarantees you quick and informal access to the apartment.

Once you have checked in online, you will receive a personalized access code by email and SMS 48 hours before your arrival. It will allow you to enter the establishment and your apartment.

Important: If you do not pre-check in online, you will not receive the access code and you will not be able to access your apartment.

Do you want to arrive before 15:00? Early arrival is possible depending on availability. Contact us.

If you made your reservation directly on our site, you can easily change or cancel your stay via the confirmation email you received. Simply follow the instructions in this email to manage your reservation.

If you booked via another platform (such as Booking, Airbnb, etc.), requests for changes or cancellations must be made directly on this same platform, as we do not have access to your reservation file in these third-party systems.

Important: If your reservation was made with a non-refundable rate (the lowest rate available) or if the cancellation occurs outside of the cancellation period allowed for flexible rates, it is important to note that no changes or cancellations will be possible. These rates are subject to strict conditions in exchange for a favourable price. Therefore, no refunds or changes can be granted.

When booking on a third-party platform, you were offered to subscribe to a Cancellation insurance. If you have chosen this option, you can potentially be reimbursed in case of cancellation. If you did not take out this insurance at the time of booking, unfortunately it will not be possible to benefit from compensation.

In addition, we recommend that you contact your bank card insurance, as some cards offer coverage in case of trip changes or cancellations. This coverage may sometimes include financial compensation, depending on the terms of your card.

Finally, if you need to cancel your reservation and need proof for your procedures, we can provide you with a cancellation invoice. Do not hesitate to contact us to request it.

For short stays, cleaning is done before arrival. Intermediate cleaning is offered for stays of 6 nights booked.

Important: For more privacy, our aparthotels do not provide for daily cleaning. However, we offer a complete cleaning every 6 nights. If you want additional cleaning, simply order it via the Yuna app or before your stay, during the online check-in.

Bed and bathroom linen provided
Just like at the hotel, your apartment is ready when you arrive: the beds are made, a set of bath towels is available, as well as welcome products in the bathroom.

The little extra Yuna: a cleaning box is also available with the essentials to maintain the apartment during your stay.

Yuna Blanche does not have luggage storage on site. If you want to arrive before 15:00, you must contact us in order to organize a deposit of your suitcases in the apartment before arrival time.

For your departure, we advise you to book your locker on the Nannybag website with our -10% discount with the promo code YUNA10.

Access to the apartment is guaranteed from 15:00. Early arrival is possible subject to availability, at an additional cost. Contact us.

Late check-out can be offered at an additional cost, subject to availability. You can book this service during the online check-in or during your stay on our Yuna application.

No, Yuna Blanche does not have private parking. However, you will find several public car parks nearby, including the Blanche Pigalle car park (Forest Street), about 5 minutes away on foot. Do not hesitate to contact us for suggestions adapted to your itinerary.

No, there is no physical reception or staff on site 24 hours a day. Yuna operates according to a 100% autonomous apart'hotel concept, with digital check-in and secure access by code. If necessary, our team remains available remotely 24 hours a day, 7 days a week by phone, WhatsApp or email.

Yes, all our apartments are equipped with an air conditioning system.

Important: However, in an eco-responsible approach, the air conditioning is activated only in spring and summer, when the outside temperatures justify it. This makes it possible to limit our environmental impact while guaranteeing your comfort during periods of high heat.

No, the residence does not have an elevator. The apartments are spread over two levels. We advise people who have difficulty carrying their luggage to book an apartment located on the ground floor.